← Recipes

阅读中文版本

Link Alerts to Runbooks for On-Call Guidance

Attach a runbook URL to every alert so the on-call engineer sees the exact steps to diagnose and mitigate, not just a metric name.

~15 minobservabilityalertingrunbook

Task

Instrument alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } so on-call engineers can diagnose an incident without guessing at log lines.

When to use this

An outage lasts 47 minutes because the team cannot correlate alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } across services without structured traces.

Prerequisites

  • An application with structured logging available
  • A metrics or tracing backend configured

Steps

1. Configure alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } in the project configuration file with the recommended defaults.

alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } }

Expected output: The configuration is accepted and alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } runs without errors on the first invocation.

2. Run the check locally to verify alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } produces the expected result before pushing.

act -j build  # or: pnpm test

Expected output: Local run matches CI behavior; no surprises after push.

3. Add the gate to the CI pipeline so alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } blocks merge on failure.

- name: Run add on call runbook link
  run: pnpm test

Expected output: Pull requests with failing alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } } are blocked from merging.

Troubleshooting

Problem

The check passes locally but fails in CI

Solution

Pin dependency versions and the runtime to match CI exactly; reproduce with the same Docker image or act.

Problem

Configuration is rejected with a schema error

Solution

Check the tool version matches the config schema; older versions may not support newer fields.

Limitations

  • The gate only runs on events that trigger the workflow; locally pushed commits bypass it.
  • Configuration drift is possible if someone edits settings outside version control.

Make the system observable

Start by measuring the problem. Attach a runbook URL to every alert so the on-call engineer sees the exact steps to diagnose and mitigate, not just a metric name. The most common mistake is adding the gate without first confirming it catches the issue you care about. Run alert: { annotations: { runbook: ‘https://wiki/runbooks/high-error-rate’ } } against the current codebase and inspect the output before wiring it into CI.

alert: { annotations: { runbook: 'https://wiki/runbooks/high-error-rate' } }

Correlate across services

Once the gate is in place, make failures actionable. A failing alert: { annotations: { runbook: ‘https://wiki/runbooks/high-error-rate’ } } should point to the exact file and line, not a generic error. Pin the tool version in the lockfile so a upstream release does not silently change behavior. Review the gate output in every pull request just like a test result.